Frequently Asked Questions

» Are the Analog Telephone Adapters locked?
» Is Faxing Supported?
» What are the benefits of VoIP over Traditional Telephone Service?
» What do you need to get started?
» Do I need a special phone?
» Do I need any special equipment?
» How does it work?
» Is there a cancellation fee?
» How does E911 differ from standard service?
» How to Dial
» Why does my Telephone Equipment come without a USA phone number?
» Do I need a USA phone number?

Are the Analog Telephone Adapters locked?

Yes. All our devices are locked to the Nargle® Free VOIP Services.

What are the benefits of Nargle® over Traditional Telephone Service?

With traditional telephone services, you often pay for each feature that you want over and above basic service. Among these are Call Waiting and Enhanced Call Waiting, Caller ID, Call Forwarding, Call Blocking, Voice Mail and three-way calling. Add your basic monthly plan plus local and long distance calling plans, and your bill can run $50 or higher before you even pick up the phone to make a call.

With Nargle®, however, many of the features that you have to pay for with traditional phone service are absolutely, totally free. Yes, FREE. These free features include all the great features available through traditional telephones: Call Waiting, Caller Id, Voicemail, Call Forwarding and Blocking, three-way conference calls, PLUS you get Voicemail to Email so you can hear and Intelligent Call Forwarding, which allows you to decide how and where to receive telephone calls when you are away.

Is Faxing Supported?

No, Faxing is not supported.

What do I need to get started?

You need to have broadband internet access (high-speed cable or DSL)

Do I need a special phone?
No, any phone you already have or from your local store will work. If you would prefer a cordless phone then Nargle® reccommends you use a 5.8 ghz phone as it will not interfere with wireless access points which operates at 2.4 ghz.

Do I need any special equipment?
Yes, you need our equipment.Which includes everything you need to plug in your phone is supplied by Nargle Communications

How does it work?
The ATA uses a Digital Signal Processor(DSP) to process the analog signal of the telephone into digital packets that can be moved over the Internet. It also works in reverse to transform the digital signal of the Internet to analog signals that can be understood by your normal telephone.
Learn More: How It Works

Is there a cancellation fee?

No. You can cancel your service at any time. All you need to do is notify us and return your ATA.

How does Enhanced E911 differ from standard E911 service?

Internet Telephone Service providers are mandated by the Federal Communications Commission (FCC) to provide emergency calling services to their telephone subscribers.

Enhanced 911 Emergency Service is available only to Nargle® Subscribers who have a USA phone number associated to their account.

If your account has no USA phone number then it is not considered to be a USA phone. It is an Internet Communicaations Devive.

Without a USA phone number you receive Basic 911 Service.

It is important that you understand the difference between:
Enhanced and Basic 911 service.

 

Nargle® offers Enhanced E911, which allows our subscribers to change their home address when they move their phone to another address. This makes your Nargle® service portahle. If you move to another part of the country just take your Nargle® Equipment with you and plug it in there. Everything will continue to work as if you were still in the same location. This is when you should log into your on-line Account Management and change your city and address for Emergency 911 purposes. More enhancements are coming.

Why does my Telephone Equipment come without a USA phone number?

Because we allow you to make that choice yourself. Without a telephone number you can't receive calls from off the Nargle® Network such as from traditional landline and cell phones..

Nargle® sells internationally. A customer in Kenya may not want a USA number.

Do I need a USA phone number?
Only if you want to be able to receive calls from traditional landline and cell phones.

USA phone numbers also includes free Enhanced 911 Emergency Service.

USA Local Telephone numbers are $47.95 per year with a cost of four tenths (0.04¢) of a cent for incoming calls. This is the price of quality and reliability.

 

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